Delivery

The platform offers two possible options for receiving the Order: delivery or pick-up at store. You will be notified about the delivery progress of the Order or when it is ready for pick-up from the store through the relevant e-mails.

Return and exchange

The purchased product can be returned or exchanged for a similar product within 14 days after its delivery under the conditions established by RA legislation, except for those products that are not subject to return or exchange according to RA legislation.

Refund

Refunds are made using the same payment method as the purchase. Refunds are made within 14 days after the store receives the item back. Returns, exchanges and refunds are made within the purchase price. Please note that shipping costs may be deducted from the refunded amount.